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1 (813) 445-2833

Local: (813) 445-2833

Address

Mattress Outlet 105 US Highway 301 South Tampa, FL 33619 Get directions to here

About The Mattress Outlet of Tampa Bay

 

Here at Mattress Outlet in Tampa, we strive to bring our customers the highest quality mattresses at affordable pricing. We offer value and experienced expert recommendations to determine the mattress that is right for you. We know that saving money is important so we work with our vendors to make sure you get the best price possible. The way we do this is with high volume factory purchases. Because we serve so many people each day, we are able to get the highest factory discounts and pass those savings on to you at very low and affordable prices. We have built our business over the years, one person at a time, providing each individual with a one-on-one consultation to determine the perfect product to meet their needs. We look forward to helping more and more new customers sleep better and put savings in their pockets every day.

The majority of business done here at The Mattress Outlet is from our vast selection of high end, superior quality, name brand "factory seconds" mattresses. What we'll do here is attempt to uncover what exactly constitutes a factory second mattress.

What Are Factory Seconds You Ask?

In the mattress industry, there are factory 1st, factory 2nds, and finally factory 3rds.

Factory 1st is brand new mattresses sold in your typical big box retail mattress store at full retail prices. We could name some mattress stores to give you an idea of who we’re talking about, but I’m sure you get the idea.

Factory 2nd mattresses come back to the manufacturer for a number of different reasons. The single most common reason is freight damages or scuffs. When we say “damages”, we are talking about purely cosmetic blemishes, maybe a minor tear or scuff on the side from dragging or snagging etc. So yes, the majority of factory 2nd mattresses are going to have extremely minor cosmetic flaws. Maybe they zigged when they should have zagged on the stitching; there are a number of manufacturer defects we’ll get in. Rest assured, 100% of our mattresses have gone through a 10-point inspection from the manufacturer, and we will NEVER offer mattresses where the structural integrity has been compromised. EVER.

On top of all this, we get all of our Factory Seconds from the country's #1 supplier of factory seconds. Their guidelines for selling factory seconds are extremely rigid, so they take things a step further. Once they receive the product from the manufacturer (Sealy, Simmons, Serta, Stearn & Foster, etc.), they have their own cleaning and disinfecting system in place as well as another 13-point inspection of the product. Once everything is cleared for a second time, they factory seal the mattresses and ship them out to us. A lot of smaller companies out there involved in factory 2nd sales attempt to clean these mattresses themselves, bag them in cheap plastic, and tape them up with packaging tape. This can lead to so many other hygienic issues, as well as the stores attempting to pass these off as brand new. Factory seconds are NEVER brand new mattresses. Just like in the car industry, once that car is driven off the lot, it’s no longer brand new. If the mattress has come back to the manufacturer, regardless if it’s an overstock, freight scuff or discontinued model, it just can’t be considered new.

A little known fact about factory seconds: In a retail store, once the plastic has been compromised, whether it be a tear or a tiny hole, you now have a factory seconds mattress. Sounds crazy, but the mattress industry takes the safety and cleanliness of mattresses very seriously.

Once again, the majority of the mattress sets we sell are discontinued models, overstocks, mis-matched sets, store demos, floor models, and sometimes comfort returns. Let’s talk about the last few situations for a bit. Mattress Outlet’s mission is to “provide the best mattress possible to our customer, at a price that will keep them UNDER their budget, while providing the best possible customer service in the industry”. The reason we bring this up is simply because we don’t want to deal with customer returns, floor model clearances, or demo mattresses. Unfortunately in the factory 2nd business, running into these mattresses is inevitable. Being in the business, we have developed an eye to spot these mattresses as they come off our truck. We mark these mattresses way down and “blow” them out of our showroom, most of the time at cost, which can save the customer anywhere from 80%-90% on what they’d expect to spend in a retail store. Simple as that, we won’t have any products compromise our integrity as a store.

Mattress Outlet is 100% up front, no frills, no pushy salesmen, NOTHING you’d expect to find at a retail store. We’re a discount center and we embrace this fact. And all of our customers should know this prior to coming into our store. There’s no smoke and mirrors here. Before taking home your new mattress, we have you look everything over with a fine tooth comb making sure you know exactly what you’re buying.

To reiterate what factory seconds are: overstock, freight damaged, scuffed & scratched, demonstrator, comfort return, floor model, discontinued model, or mismatched sets. Factory Second mattresses do not come with a manufacturer's warranty. We do take care of our customers; with each mattress and box spring purchased, we offer our overstock warranty. We also offer extended warranties if the customer wishes to have one.

Factory 3rd is when you get into the products that we never carry. These are typically warranty returns or mattresses that have been damaged beyond what would be considered superficial. Once again, we do not carry these...ever.
 
We hope this information clears up any questions you may have had in regards to what a Factory Second mattress really is. Mattress Outlet stands behind our products 100% and are proud to offer another option for fantastic bedding at an incredibly discounted price. There’s no reason to spend hundreds or thousands more for an identical product.

Please feel free to contact us with any other questions you may have. Thank you for taking the time to read about Tampa Mattress Outlet and our products!